Selecting and Implementing the Right Platform
Define required features, security expectations, data portability, and integration priorities. Validate usability with real client scenarios, not demos. Consider scalability, vendor roadmap, and support responsiveness, ensuring the platform grows with your practice and evolving client needs.
Selecting and Implementing the Right Platform
Plan data mapping early, pilot with a small cohort, and document edge cases. Communicate clearly with clients about timelines and benefits, and establish rollback contingencies to maintain confidence if unexpected issues surface during transition.